Palm Limited Liability Warranties

Palm Handheld Products

Palm handheld products sold on store.palm.com are covered by a Limited Liability Warranty for one year (365 days) from the date of purchase. (Palm Store offers three handheld models that are covered by a 90-day warranty instead of a 1-year warranty. Models Zire, Zire 21, Zire 31, Tungsten E, and Tungsten E2 are covered by a Limited Liability Warranty for 90 days from the date of purchase.) The warranty covers defects in material or workmanship. This warranty does not cover physical damage such as a cracked or broken screen, nor does it cover damage that occurs due to performing unwarranted acts such as opening the unit or modifying the internal components.

Software Products

Software products (including the Mobile Mentor CD, Documents to Go, and Palm OS upgrades) are covered by a Limited Liability Warranty for 90 days from the date of purchase. If the CD-ROM is not functional at purchase, you may receive a replacement without charge within 90 days from the date of purchase. To receive a replacement for defective software, you must provide proof-of-purchase.

Palm-Brand Accessories

Palm-Brand Accessories (including Palm-branded hard cases and leather cases) are covered by a Limited Liability Warranty for one year (365 days) from the date of purchase.

Accessories

Accessories (including styli, covers and cases) are covered by a Limited Liability Warranty for 90 days from the date of purchase. Warranties for Non-Palm branded accessories are available through the manufacturer only. Please contact the manufacturer directly for specific warranty details.